Standing water in the basement? Don't wade in — call first. Sarnia Restoration Pros pumps it out, dries it down, and stops mold before it starts. 24/7.
floodCall +1 249-451-9964 NowIf water is anywhere near outlets, cords or the panel, stay out until the power to the basement is off. If the panel itself is in the flooded area, call your utility — don't touch it.
Rainwater from a window well is one thing. Water that came up the floor drain is sewage — keep kids and pets away and let a crew with protective equipment handle it. See sewage cleanup.
Every hour of standing water pushes moisture deeper into framing and drywall — and starts the 24–48 hour mold clock.
The pump dies, the float sticks, or the power goes out mid-storm. The most common cause we see — and it always happens during the heaviest rain.
Corunna, Point Edward and shoreline homes sit low; spring melt and lake levels push groundwater into basements.
Intense summer downpours back water up through floor drains in lower-lying Sarnia neighbourhoods.
Snowpack melts fast, Lambton clay can't absorb it, and hydrostatic pressure finds every crack.
The "clean water" floods — least hazardous, and most survivable for finished spaces if drying starts fast.
Submersible pumps for depth, extraction units for the last inch and soaked carpet.
What's savable gets moved and dried; what isn't gets documented for your claim before disposal.
Soaked underpad is done; carpet often isn't. We cut only what has to go — flood cuts, not gut jobs.
Commercial dehumidifiers and air movers, monitored daily to verified dry standard.
Appropriate to the water category — clean, grey or black.
Half our flooded-basement calls are repeat floods — same basement, different storm. Once you're dry, it's worth fixing the cause: battery-backup sump pumps, backwater valves (many Lambton municipalities have offered subsidy programs — ask yours), crack injection and grading fixes. We handle the waterproofing side too.
Insurance note: coverage depends entirely on how the water got in. Sudden pipe/appliance failures are usually covered; sewer backup needs its endorsement; overland flooding needs separate coverage; groundwater seepage usually isn't covered. We document the source of water clearly — it's the first thing your adjuster will ask.
For active flooding in Sarnia we target same-day response, usually within hours. Lambton towns add drive time, not days.
Often, if the water was clean and extraction starts within a day or two — the underpad is replaced, the carpet dried and cleaned. Sewage-contaminated carpet is never worth saving.
A small clean-water pump-out and dry might run under $1,500. A fully finished basement with contaminated water can run $10,000+. Water category, square footage and how fast you called are the biggest factors.
If ductwork or the furnace sat in water, yes — shut it down so it doesn't distribute damp air (and spores), and have it inspected before restart.
Tell us what's happening and a local specialist will call you back fast. Crews on call 24/7.
Crews on call 24/7 across Sarnia, Corunna, Petrolia and all of Lambton.
floodCall +1 249-451-9964